Voip means you can basically talk to others over an Internet connection instead of the traditional phone line. Yes, you can still use your smart phone as well as your computer. The main difference between VoIP and older systems is in the way they send calls.

Why VOIP?

VoIP does not require on-site private branch exchange equipment. This saves office space. You also save money because you do not need to have specialized technicians to maintain it.

Since there is no physical hardware involved, you never have to worry about expensive on-site maintenance contracts or, more importantly, upgrades. As VoIP evolves and adds new features, these enhancements are invisibly transmitted to you over the cloud. The online phone system is always up to date.

The flexibility and open source nature of VoIP allows you to implement any scenario you have in mind:

For example, you can connect your internal and external line to your server from anywhere in the world, assuming you have a company abroad and want to share your office internals with it, for example your accountant in Canada with your secretary in Iran He wants to communicate, he easily dials the desired extension and calls are made at no cost. This scenario has no limits.

Or you can trunk city lines on your VoIP server and you can get output, for example I have a city line in Tehran and one city line in Canada and I want to output both from my smartphone, just do the necessary configurations To be able to call anywhere in the world via a Canadian landline (for example) and all I have to do is connect to the internet anywhere in the world.

Ability to define the queue for support lines of companies that receive many calls daily can easily manage.

The next feature is the diversion setting, which you can define a scenario, if someone calls your company secretary and after ten seconds does not answer, it will be transferred to that person’s’s cell phone, and again if the cell phone does not respond to another person and .. .

The next scenario is setting up IVR or IVR, which automatically plays the recorded sound after the call and the user can dial the numbers to connect to the relevant extension.

Ability to record all conversations automatically

Possibility of automatic backup on a daily basis

VoIP is very fast and scriptable. If you are using old Panasonic Central systems, etc., think about updating it now …